Who is Responsible?

June 13, 2009

The Health Officer-in-Charge
City Health Office
Tagaytay City

Dear Sir;

Yesterday,a septuagenarian woman, sent off her Balikbayan nephew and niece to the airport on their return trip to New York. On her way back to the province she felt somewhat sick. She passed-by Mercury Drug in Tagaytay to buy some medicines.

While waiting, she suddenly felt she needed to empty her intestines and so she asked the Manager, for the toilet. She was not at once accommodated in spite of her pleading, by giving so many flimsy excuses.

The woman wasn’t able to control her abdominal spasms and had loose bowel movement on the spot. She was feeling so sick and what happened was a greatly embarrassing situation which could have been easily avoided had she been given access to the toilet on time.

Mercury Drug is an outlet for medicines and is expected to have several sick people most of the time that are there to buy their needed medicines.
Why is it not provided with easily accessible toilet and why was it given Sanitary Permit to Operate?

In events like this who is supposed to be responsible? Is Mercury Drug in Tagaytay not violating any business permit?

Let us not allow other victims to experience something like this. I request for appropriate action.